With our previous aggregator, weight discrepancies used to hit
us weeks after delivery. Suddenly money would get deducted and we’d be asked to prove
our packaging was correct. It was exhausting. With JetPost, that stress is gone. The
process is clear, predictable, and we’re not constantly chasing disputes anymore.
Mini Mango |
Kidswear Brand
We sell high-value jewellery, so every shipment matters. With
our previous aggregator, support was ticket-based and slow. Weight issues or NDR
problems would take forever to resolve. With JetPost, there’s an actual person we speak
to. Things get solved quickly.
Aurelisse |
Jewellery Brand
As a gadgets brand, delivery speed is everything. Earlier,
surface shipments would take 5–7 days and customers would lose interest. With JetPost,
we started getting air rates almost at surface pricing. Now most orders reach in 2–3
days, and our delivery percentage has improved significantly.
Thunderbyte |
Gadgets Brand
Shoe boxes aren’t light, and with our previous aggregator,
weight discrepancies were a constant headache. We’d get debits weeks after delivery and
then spend days proving our side. With JetPost, the process feels fair and predictable.
Disputes don’t drag endlessly, and we’re not chasing support anymore. With JetPost it
feels less like a system and more like a partnership.
Kinetiq |
Shoes Brand
In our category, discretion and sensitivity matter. With our
previous aggregator, support was robotic and ticket-based. Issues would sit unresolved
for days. With JetPost, there’s a real person we can reach out to. Problems get handled
with more care and urgency. That level of support is important for a brand like ours.
Amoura Labs |
Sexual Wellness Brand
In our category, if delivery takes too long, customers just
move on. We were losing orders because surface shipping was slow but air was too
expensive. JetPost changed that equation. Faster shipping at manageable rates has
improved our acceptance rates and overall customer satisfaction.
CaseCraftr |
Mobile Cases Brand
We used to dread weight discrepancy emails. It felt like we
were always defending ourselves. Even when we packed properly, charges would come later
and support was slow. With JetPost, disputes are handled differently. It doesn’t feel
like the burden is only on us. That peace of mind really matters when you’re running a
growing brand.
MeherAngan |
Ethnic Wear Brand
With our previous aggregator, every issue meant raising a
ticket and waiting. For NDR or damage cases, responses were slow and repetitive. With
JetPost, we actually speak to a real person who knows our account. Problems get resolved
faster, and we’re not stuck explaining everything from scratch each time. That support
has made a real difference for our team.
Belle Rosée |
Cosmetics Brand
We don’t have big budgets, so air shipping always felt out of
reach. But surface shipping was slow, and we were losing customers since sarees are
emotional purchases. Customers don’t want to wait long, especially if it’s for a special
occasion. With JetPost, faster shipping has improved our delivery rate without
increasing costs.
Kesari Katha |
Saree Brand
We sell lightweight kidswear, but earlier we were being billed
at the 500 gm slab because 250 gm wasn’t offered. It didn’t make sense for our category,
and over time it was hurting our margins. JetPost gave us access to the 250 gm slab that
improved our margins instantly. For a growing brand like ours, that extra margin on
every order makes a big difference.
Pebble & Pine |
Kidswear Brand
When you’re shipping healthcare products, delays and NDR
issues are stressful. Earlier, support felt like a neverending loop of emails and
automated replies. At JetPost, there’s a real person we can call, and issues get
resolved faster. That peace of mind is important for us.
Theravax Wellness |
Healthcare Brand
We used to lose orders simply because delivery was taking too
long. For occasion based gifting, customers don’t want to wait. COD orders were getting
cancelled because customers couldn’t risk it arriving late. JetPost helped us get much
faster delivery at almost the same cost. Our delivery percentage has improved and
cancellations are at all time low.
Crafted Affections |
Custom Gifting Brand
